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Expected Shipping in 5 Days

Free Shipping & VAT Included & 1-Year Warranty

$3,199

ASYNC A1

In Stock

Structurally re-imagined power beast

Version A1 PRO A1
Color

Subtotal

$3,199 $3,499
or as low as $94.59/mo. with

Shipping

Expected Shipping in 5 Days

Free shipping within the US

Top Speed: 28+ MPH

Max Range: 50~88 Miles pure throttle

Motor: 1200W(Peak 2500W)

Battery: Samsung 21700 battery 1920 Wh (48V/40Ah)

Driventrain: Belt drive

Dashboard: 5.5" Full-color IPS Display

IOT:Geolocation & Anti-theft

Do you ship outside U.S?

-Yes, we are available shipping to Canada now. If you want to become a dealer. Please find related information on https://asyncbike.com/pages/become-a-dealer.

What is the recommended rider height and is the seat adjustable?

-Best for riders between 5'4'' ~ 6'4'' in height. Max rider weight: 330 LB.The seat height is not adjustable and seat height of the A1 series is 2'8''2.

I want to know the warranty details

-For the warranty, I suggest you go to our website https://asyncbike.com/pages/warranty-policy so it can provide you with the information you need.

What are the return details?

-For the warranty, I suggest you go to our website https://asyncbike.com/pages/return-policy so it can provide you with the information you need.

Is A1 series UL certified?

-The batteries in our A1 product are UL certified. We are currently working to get UL certification on tire bikes. We've already applied and are in the process of getting that sorted. We're pretty confident the rest of our line will be certified soon too.

Ride the future

Futuristic e-bike with a long range

Powerful, stylish, and durable, A1 is function & form perfected.

Long range

Up to 88 miles(pure throttle)

Battery

1920Wh removable

Speed

28+ MPH, Off-road mode avail.

1200W motor

Off-road mode

All-terrain

Street & wilderness

Intelligence

Smart ride

RIDERS' REVIEW

Riding is believing. Watch people ride the A1 and check out their comments.

battery battery
motor motor
iot iot

Integrated Structure

The A1's fully integrated frame significantly enhances the vehicle's durability, exceeding the international fatigue test standard by 9.6 times.

Ergonomics

Ride in an ergonomic triangle that keeps you relaxed and in a mostly upright position. Comfort is guaranteed for every mileyou ride.

1.8 Inch Thick Saddle

The 1.8 inch thick saddle provides you with ample cushioning and highly effective pressure relief.

Explore All-terrain

The A1 is a full-suspension e-bike, with an inverted front fork and the rear suspension neatly hidden in the frame. The bike main parts are IPX7 waterproof, so rain or snow, just ride on.

Every Detail Taken Care Of

Enjoy boosted safety with the bike's 300 lumen LED headlights and the front and rear DRL lights. The Pro version is equipped with a carbon beltdrive that frees you from maintenance hassle.

A1 PRO
A1
Color Scheme
Range
50-88 MILES (Pure Throttle)
25-44 MILES (Pure Throttle)
Battery
1920WH (48V 40AH)
960WH (48V 20AH)
Charging Time
8-10 HRS (5A)
6-7 HRS (3A)
Drivetrain
BELT DRIVE (SINGLE SPEED)
CHAIN DRIVE (SINGLE SPEED)
Weight
123LB (56KG)
117LB (53KG)
Dashboard
5.5", FULL-COLOR IPS DISPLAY
4.0", LCD DISPLAY
Combination Key
DTK5 WITH 5 CUSTOMIZABLE BUTTONS
DTK3 WITH 3 FUNCTIONAL BUTTONS
IoT
LTE Cat.M / GPS / BLUETOOTH
BLUETOOTH
Digital Key & Auto Unlock
YES
NO
Find My Bike
YES
NO
Navigation
YES
NO
Suspension
FRONT : AIR SHOCK
REAR : COIL-OVER MONOSHOCK
Saddle Thickness
45MM
Brakes
4-PISTON, HYDRAULIC
Tires
20" x 4.0"
Motor Controller
48V 1200W
Top Speed
CLASS 1/2 : 20 MPH
CLASS 3 : 28 MPH
OFF-ROAD MODE AVAILABLE
Climbing Capability
26.8%
Max Torque (N·m)
100N·m
Dimensions
LENGTH x WIDTH x HEIGHT(MM): 1785 x 700x1165
SEAT HEIGHT(MM) : 850
HANDLEBAR HEIGHT(MM): 1080
WHEELBASE(MM): 1200
FRONT-CENTER(MM): 720
REAR-CENTER(MM): 480
Rider Specs
BEST FOR RIDERS BETWEEN 5'4'' - 6'4'' IN HEIGHT
MAX RIDER WEIGHT: 330 LB
Fall Detection
YES
Output Charging
USB TYPE A, MAX 5W
Headlight
LED
Taillight
LED
ReplaceThis
YES
System Communication
CAN

Do you ship outside the U.S?

- Yes, we are available shipping to Canada now. If you want to become a dealer. Please find related information on https://asyncbike.com/pages/become-a-dealer.

I want to know the warranty details

- For the warranty, I suggest you go to our website https://asyncbike.com/pages/warranty-policy so it can provide you with the information you need.

What are the return details?

- For the warranty, I suggest you go to our website https://asyncbike.com/pages/return-policy so it can provide you with the information you need.

Do you have a phone number?

- Yes, our service hotline is +1 8885881436, Our hotline is open Monday to Friday from 9 am to 6pm. You can also raise your concerns or questions here at customercare@asyncbike.com

Do you have retail stores?

- Yes we do! Please find related information on https://asyncbike.com/pages/find-a-dealer to find the one that close to you.

Is it possible to pay in installments? What are the payment options?

- Yes. We do have installment options. Just choose to pay by installment via Shop Pay, PayPal or Afterpay when checking out. If you still have problems, you can contact asynctech@asyncbike.com.

SHIPPING POLICY

To where can you ship the e-bike?

In the United States, our delivery services encompass all addresses with the exception of Alaska, Hawaii and Puerto Rico. It is important to note that certain remote or isolated areas within these regions may pose limitations on our shipping capabilities. In the event that such circumstances arise, we will promptly reach out to you to discuss viable alternative solutions.

How much does the shipping cost?

Shipping will be free for all orders over $1200. For orders lower than $1200 (orders that only contain accessories), shipping fees will be the sum of each accessory's pre-determined shipping fee. For shipping to Canada, an additional shipping fee applies.

How long will I receive the package and how to track it?

To facilitate the secure and timely delivery of your goods, we have partnered with FedEx as our designated carrier. Rest assured, we will make all necessary arrangements to ship your order on a mutually agreed specified date. In the event that no specific date is provided, we commit to dispatching your order within 45 days from the date of order acceptance. As soon as your order is dispatched, you will receive an automated email notification containing the essential tracking information to monitor its progress.

What if I receive a wrong product?

If you receive a product(s) that is damaged, defective, or doesn't match the quantity or quality described in your order confirmation or invoice, please take clear photos of the issue and get in touch with our customer service within 3 days of receiving the product(s). We will investigate the matter and do everything we can to help you resolve the problem.

Which carrier do you use and what is the estimated delivery time after shipping?

When products are in stock, the estimated time for shipping & delivery is appr. 7 business days for US addresses. If you are pre-ordering, please find relevant information on the order page.
*Due to the instability of truck delivery, delivery time can not be guaranteed.

In case of unforeseen circumstances

In cases where unexpected things happen that are beyond our control, like bad weather, traffic delays, road construction, detours, vehicle problems, unexpected production delays, or issues with our suppliers, it may become difficult for us to deliver your goods within the expected timeframe. Please understand that if such situations occur, we can not be held responsible for any delays or failures in delivering the goods, as long as they are caused by these circumstances. If we are unable to deliver your order on time due to these reasons, we will quickly let you know about an alternative delivery date. It's important to keep in mind that certain special situations, such as a large number of orders, new product releases, or specific days for restocking, may also lead to longer shipping times. In these cases, we will clearly notify you on the product page and send you a follow-up email reminder to keep you updated.We always strive to provide the best service possible, and we appreciate your understanding and cooperation when faced with unexpected challenges.

What if the products get lost during shipping?

If, for any reason, the product(s) you ordered do not reach the address you provided, or if they get lost during the shipping process (assuming the address was correctly provided), we have the right to conduct a thorough investigation and search that may take up to 30 days. During this time, we may hold off on issuing a full refund or resending the same product(s). Rest assured, we will keep you informed about the progress and findings of the investigation. Once we have gathered all the necessary information, we will take appropriate and reasonable action to resolve the situation.

RETURN POLICY

We understand that buying an E-bike is a big decision and sometimes you may need to return it. That's why we have put together our E-bike return policy to ensure that our customers are happy with their purchase.

RETURNS OF NEW AND UNUSED ITEMS WITHIN 14 DAYS

Our return policy allows you to return your E-bike within 14 days of purchase for a full refund or exchange, as long as it meets the following criteria:

- The E-bike must be in brand new condition with no signs of being ridden, wear and tear, or damage.
- The E-bike must not have been modified in any way.
- The E-bike must be returned to us in its original condition.
- The E-bike must be returned in its original packaging. 

RETURNS OF NEW AND UNUSED ITEMS OUTSIDE OF THE 14-DAY WINDOW

If you wish to make a return of new and unused e-bike outside of the 14-day window, you may do so subject to the return shipping charges and a restocking fee in the amount of twenty percent (20%) of the purchase price. The returned E-bike also needs to meet the criteria in the previous section "RETURNS OF NEW AND UNUSED ITEMS WITHIN 14 DAYS".

RETURNS OF USED ITEMS WITHIN 30 DAYS

Any e-bike that is returned in a used condition ("used" means that the e-bike has been ridden but less than 20 miles on the odometer) may be returned within 30 days of purchase subject to the return shipping charges and a restocking fee in the amount of fifty percent (50%) of the purchase price. Items must be free of any damag or modification and returned in its original packaging.

 RETURN PROCESS

Please follow these steps to initiate the return process:

- Contact our customer service team within 14 days of purchase to request a return authorization number.
- Pack the E-bike in its original packaging with all accessories and manuals included.
- Clearly label the package with the return authorization number.
- Ship the package back to us using a trackable shipping method.

Once we receive your returned E-bike and verify that it meets our return criteria, we will process your refund or exchange within 7 business days. Refunds will be issued to the original form of payment.  If the returned item has been damaged due to inappriopriate packaging or handling, we will evaluate the damage and deduct an amount of money from the refund.

IMPORTANT NOTE

The E-bike must be returned in its original packaging with all accessories and manuals included. If you don't have the original packaging, you can purchase a new one from us which costs approximately $150. WE STRONGLY RECOMMEND THAT YOU KEEP THE ORIGINAL PACKAGING AFTER RECEIVING THEM.

The customer is responsible for all shipping costs associated with returning the E-bike.

CONTACT US

Company Name: Qingtian Youke Jichuang Technology Co, Ltd
Corporate Address: 1503-14, Building 5, Baiyue City, Ounan Street, Qingtian County, Lishui City, Zhejiang Province
US Company Name: ASYNC TECHNOLOGY CO., LTD
Company Address: 3000 S ROBERTSON BLVD STE 220 LOS ANGELES.CA 90034
Contact Number: +1 (888) 588-1436
Contact email:customercare@asyncbike.com

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