YOU MAY ALSO LIKE

Chain lock

$69

Add To Cart

Phone mount

$59

Add To Cart

Portable air pump

$99

Add To Cart

A1 Side rack

$39

Add To Cart

A1 Battery Expansion Kit

$549

Add To Cart

Waterbottle cage

$35

Add To Cart

L3/L5 Basket+Cargo Net

$99

Add To Cart

L3/L5 Front Rack

$69

Add To Cart

L3/L5 Fenders

$59

Add To Cart

L3/L5 Rear Rack

$75

Add To Cart

A1 Battery (1920Wh)

$1,399 $1,799

Add To Cart

A1 Battery (960Wh)

$699 $899

Add To Cart

CART

ITEM ADDED TO YOUR CART!

There's no item in your cart.

YOU MAY ALSO LIKE

Chain lock

$69

Add To Cart

Phone mount

$59

Add To Cart

Portable air pump

$99

Add To Cart

A1 Side rack

$39

Add To Cart

A1 Battery Expansion Kit

$549

Add To Cart

Waterbottle cage

$35

Add To Cart

L3/L5 Basket+Cargo Net

$99

Add To Cart

L3/L5 Front Rack

$69

Add To Cart

L3/L5 Fenders

$59

Add To Cart

L3/L5 Rear Rack

$75

Add To Cart

A1 Battery (1920Wh)

$1,399 $1,799

Add To Cart

A1 Battery (960Wh)

$699 $899

Add To Cart

Black Friday Sale Up to $1000 OFF

If you sign up, you agree to Async's Privacy Policy.

WARRANTY COVERAGE

We provide a warranty for all ASYNCBIKES, covering manufacturing defects and faults in materials used in the production process. Every  Asyncbike's key parts are covered by a one-year warranty, with the frame and front fork's warranty being five years.

 

Coverage details are listed below.

 

Parts

Warranty Period

Hydraulic disc brakes

1 Year

Display Panel

1 Year

Front Light

1 Year

Taillight

1 Year

Motor

1 Year

Controller

1 Year

Torque Sensor

1 Year

Waterproof Line

1 Year

Forks

5 Years

Frame

5 Years

Battery

1 Year

Charger

1 Year

 

WARRANTY CLAIMS

To make a warranty claim, contact our customer service team by email or phone. If the issue is covered by the warranty, we will provide you free parts and instructions for repair or replacement. In instances where the issues surpass the scope of DIY repairs, we will provide you with detailed instructions on how to arrange the return of your Asyncbike to our designated facility.

 

WARRANTY EXCLUSION

Our warranty does not cover damages caused by misuse, neglect, or accidents. Neither does it cover normal wear and tear, including wear and tear on tires, brake pads, and chains. Any modifications made to the Asyncbike will void the warranty.Any used A1 units will void the warranty.

 

REPAIR AND REPLACEMENT

If an Asyncbike is found to be covered by the warranty, it will be repaired at no cost to the customer. If the Asyncbike cannot be repaired, we will replace it with a new Asyncbike of equal or greater value.

 

LIMITATIONS OF LIABILITY

ASYNC is not liable for any damages, including but not limited to, personal injury or property damage, arising from the use of our Asyncbike, or any indirect, special, or consequential damages resulting from the use of our Asyncbike.This warranty policy is subject to change without notice. The terms of the warranty in effect at the time of purchase will apply.

Subscribe to Our Newsletter

Sign up for our newsletter to get updates straight to your inbox.